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Customer FAQ's

What are your hours?
Click  here  for our dealership hours and a map.

Where are you located?
59 Waterbury Rd
Thomaston, CT
06787
Sales: (888) 539-9720

Heading South on Route 8, take exit 38 and we are just to the left of the the exit ramp.
Heading North on Route 8, take exit 38, go left at the bottom of the exit ramp and Modern Motors is about 1/2 mile down on your right.

Phone: 1-800-784-6218 or 1-860-283-4304
 
How can I updated my my personal information such as my address or e-mail address?
Please fill out the  contact us  form and provide us with both your old and new information.

I don't own my Dodge anymore or would like to contact Dodge about a question, what's their contact information?
Contact Dodge by Telephone
1-800-423-6343 (1-800-4A-DODGE)
M-F 8:00 AM - 8:00 PM ET
SAT 9:00 AM - 5:00 PM ET

Contact Dodge by Mail:
Dodge Customer Assistance Center
P.O. Box 21-8007
Auburn Hills, MI 48321-8007

How do I find out if my vehicle has been affected my a recall?
Contact us  with your VIN and we'll get back to you shortly.

Can I drop my car off for service after you are closed? Yes, we have an after hour drop box just outside the Dodge Showroom. You can also arrange for after hours pick up with one of our service advisors.
 
Does Modern Motors offer vehicle loaners?
We have a complimentary shuttle service if you need to be dropped off at work nearby Modern Motors.  We also have Enterprise rentals on site at a discounted rate for our customers.  When booking your service appointment let your Advisor know if you will need one of these services.  You can also included it in your comments if you?re booking your appointment online.
 
I lost my car key, can Modern Motors help?  Yes, please contact our parts department at 860-283-4304 to schedule an appointment.  We will need your VIN to program a new key for you.